Heathrow special: inside the crisis
David Yelland and Simon Lewis discuss the battle of comms going on behind the scenes of the Heathrow airport shutdown, and the optics of a CEO who went to bed.
In this special episode, David Yelland and Simon Lewis unpick the PR levers being pulled behind the Heathrow airport shutdown caused by a fire at a local power substation – which left 300,000 passengers stranded, 1,300 flights cancelled and its CEO in the headlines for all the wrong reasons.
Was it wise to let it be known that CEO Thomas Woldbye was asleep when the decision was made to shut the airport? Or was it a leak?
In any crisis there is always a blame game - who are the winners and losers here?
Producer: Eve Streeter
Editor: Sarah Teasdale
Executive Producer: William Miller
Music by Eclectic Sounds
A Raconteur Studios production for BBC Radio 4
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Podcast
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When It Hits the Fan
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